Managed IT

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An extension of your team

Acting as an extension of your team, we can step in when your IT experts are busy, stuck, or simply want to bounce ideas. We can even act as your virtual CIO if you don’t have in-house capabilities, reporting directly to the CFO or CEO.

Our agile approach helps us deliver exactly what you need, when you need it. We can help you develop in-house processes and procedures and can provide technical input and project management for internal projects, all the while managing any external projects we may be working on with you.

To find out more about the range of Managed IT services we provide for our clients, take a few minutes to listen to John Driver from VetNZ talk about their business and how Prodigi works with his inhouse IT team.

Core Services

  • User Support – acting as either your virtual helpdesk, or simply an extension of your internal one, we provide everything from email help services to managed phone lines.

  • Procurement – of hardware, software and third party services, including Microsoft licensing.

  • Backups – we can manage the entire 3-2-1 backup process for you, conducting the testing and providing the software and storage.

  • Architecture – from refreshed IT systems to completely new environments, we can act as your systems architect.

Technologies

  • We support all operating systems including Windows, MacOS and Linux, across all hardware including desktops, servers and thin clients. We can even develop solutions for more specialised and/or unique systems, including BSD.

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What our customers say

"Since switching to Prodigi, my sites are faster and I have the peace of mind knowing that my sites are being monitored in case they go down. Dan and his team have saved me more times than I can count. Just yesterday, an automated update caused my site to shut down at 1 am. Dan caught it right away, before I noticed, and got the site back up and running before I woke up and before it interrupted any of my customers. Not only has Dan and Prodigi given me the peace of mind that my customers will never experience a service interruption, but they've also improved overall site performance, and are always willing to provide advice whenever I have a web-related question."

Jake Lang

The Entrepreneur Ride Along

"The last few years have been excellent for my website; my traffic has increased tenfold! I know right - happy days. But with more traffic comes more hosting requirements and sometimes more headaches. Dan and the team at Prodigi have been right there with me every step of the way. They tailor options to suit my needs, keep my site fast but affordable and politely answering my idiot tech questions. I could not recommend Prodigi any more highly. Excellent service, exceptional communication and no more headaches! As a blogger, I could not be happier with the service I have received. "

Stacey Kemeys

My Kids Lick the Bowl