Managed IT

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An extension of your team

Acting as an extension of your team, we can step in when your IT experts are busy, stuck, or simply want to bounce ideas. We can even act as your virtual CIO if you don’t have in-house capabilities, reporting directly to the CFO or CEO.

Our agile approach helps us deliver exactly what you need, when you need it. We can help you develop in-house processes and procedures and can provide technical input and project management for internal projects, all the while managing any external projects we may be working on with you.

Core Services

  • User Support – acting as either your virtual helpdesk, or simply an extension of your internal one, we provide everything from email help services to managed phone lines.

  • Procurement – of hardware, software and third party services, including Microsoft licensing.

  • Backups – we can manage the entire 3-2-1 backup process for you, conducting the testing and providing the software and storage.

  • Architecture – from refreshed IT systems to completely new environments, we can act as your systems architect.

Technologies

  • We support all operating systems including Windows, MacOS and Linux, across all hardware including desktops, servers and thin clients. We can even develop solutions for more specialised and/or unique systems, including BSD.

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What our customers say

"Since switching to Prodigi, my sites are faster and I have the peace of mind knowing that my sites are being monitored in case they go down. Dan and his team have saved me more times than I can count. Just yesterday, an automated update caused my site to shut down at 1 am. Dan caught it right away, before I noticed, and got the site back up and running before I woke up and before it interrupted any of my customers. Not only has Dan and Prodigi given me the peace of mind that my customers will never experience a service interruption, but they've also improved overall site performance, and are always willing to provide advice whenever I have a web-related question."

Jake Lang

The Entrepreneur Ride Along

"I launched my online business not feeling confident about managing our server. Luckily, the team at Prodigi helped secure my server and set up backups and monitoring. Now I can sleep easy at night knowing that my customers’ data is safe and secure. They always respond to my requests in a speedy manner, and it’s always a pleasure working with them."

Indy Griffiths

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