Managed IT

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An extension of your team

Acting as an extension of your team, we can step in when your IT experts are busy, stuck, or simply want to bounce ideas. We can even act as your virtual CIO if you don’t have in-house capabilities, reporting directly to the CFO or CEO.

Our agile approach helps us deliver exactly what you need, when you need it. We can help you develop in-house processes and procedures and can provide technical input and project management for internal projects, all the while managing any external projects we may be working on with you.

To find out more about the range of Managed IT services we provide for our clients, take a few minutes to listen to John Driver from VetNZ talk about their business and how Prodigi works with his inhouse IT team.

Core Services

  • User Support – acting as either your virtual helpdesk, or simply an extension of your internal one, we provide everything from email help services to managed phone lines.

  • Procurement – of hardware, software and third party services, including Microsoft licensing.

  • Backups – we can manage the entire 3-2-1 backup process for you, conducting the testing and providing the software and storage.

  • Architecture – from refreshed IT systems to completely new environments, we can act as your systems architect.

Technologies

  • We support all operating systems including Windows, MacOS and Linux, across all hardware including desktops, servers and thin clients. We can even develop solutions for more specialised and/or unique systems, including BSD.

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What our customers say

"Dan and Prodigi were recommended to us at a time when our website infrastructure was suffering from constant crashes and was unable to deal with increased web traffic. Dan quickly overhauled our infrastructure and development environments in 2014, optimising and streamlining our systems as well as helping us plan for the future. Since then, Dan has proven himself time-and-time again to be dependable, thorough and is a wealth of knowledge. We couldn’t have grown as quickly as we have without him on our side and are looking forward to working with the team into 2020. "

Matthew O’Toole

Cool Australia

"I launched my online business not feeling confident about managing our server. Luckily, the team at Prodigi helped secure my server and set up backups and monitoring. Now I can sleep easy at night knowing that my customers’ data is safe and secure. They always respond to my requests in a speedy manner, and it’s always a pleasure working with them."

Indy Griffiths

Learnspring